With over 20 years of leadership experience, Dalton Li serves as BusPatrol’s Chief Product Officer and Head of Corporate Development where he is responsible for developing the customer experience and the long-term technology product vision. Prior to joining BusPatrol, Dalton held several senior executive leadership roles including most recently where he led the Core Retail Product division at Vanguard, a financial services organization with over $8T assets under management. In this role, Dalton was responsible for revamping the customer digital experience and building the technology platform to support it.
Prior to Vanguard, Dalton served as Head of Strategy and Chief Innovation Officer for Technology and Global Operations at OppenheimerFunds (a $300B financial services organization) where in addition to strategy deployment and innovation, he built and lead automation (RPA), process improvement, user experience design, and data science efforts across the enterprise. Prior to joining OppenheimerFunds, Dalton was responsible for leading the strategy and execution behind MassMutual’s Shingo award winning enterprise-wide lean management system, as the Head of Learning and Lean practices. Prior to joining MassMutual, Dalton spent over six years at McKinsey as a leader in the North American operations practice. At McKinsey, Dalton led operational and technology transformations in several industries including manufacturing, consumer packaged goods, pharmaceuticals, information technology and financial services.
Before McKinsey, Dalton spent six years in the US Navy as a submarine officer aboard an award-winning submarine and as an assistant professor of Naval Science at Fordham University and SUNY Maritime. Dalton holds a B.S. in Systems Engineering and M.S. in Operations Research Engineering from George Washington University.
